About Direct Approach

History

Direct Approach has been providing direct mailing services and supplying occupier databases to the commercial property industry since 1993. The company was formed by Michael Hall and employs more than 15 members of staff. Our approach is designed by property people for property people.

Data and Marketing Association dma logo2020

Direct Approach Marketing Ltd is a DMA Member. This means we are part of the largest community of marketers in Europe. We stick to the DMA Code and its five principles

putting the customer first
respecting privacy
being honest and fair
being diligent with data
taking responsibilty

We don't just stick to the law and industry regulations, we strive to go beyond.

Meet the team

Michael Hall
Managing Director
Jayne Anderson
General Manager
Donna Sarginson
PA / Accounts Administrator
Kati Ascott Knight
LAD Co-ordinator
Tara Trupia
Web Developer / e-shot Designer

Michael Hall

Managing Director

Michael formed Direct Approach in 1993, following a 5 year career as a commercial surveyor working with both West End and provincial commercial agency firms. Michael takes a hands on approach in the running of the business and takes the lead when dealing with clients. If you need assistance in letting a difficult to let building contact Michael for a quote.

Jayne Anderson

General Manager

Jayne has worked for Direct Approach since 1994. She is an invaluable member of the team managing the day to day running of the office. She is key to Direct Approach's successful fulfilment of mailing and data instructions, guiding clients and meeting deadlines.

Jayne recruits, trains and supervises our team of in-house telephone researchers, who work hard to ensuring our data is GDPR and PECR compliant.

Donna Sarginson

PA / Accounts Administrator

Donna joined Direct Approach in 2016. Her role is varied and includes coordinating the smooth running of the accounts department, providing administrative support for Michael and the rest of the team, alongside the development of our client database.

Kati Ascott Knight

LAD Co-ordinator

Kati has worked for Direct Approach since 2007. Kati diligently coordinates the updating of our clients' bespoke local area occupier databases and ensures that updates are received in a timely manner. She works closely with Jayne in her capacity of ensuring company records are compliant with GDPR and PECR.

Tara Trupia

Web Developer / e-shot Designer

Tara joined our market research team in 2021 to assist in updating our database. Tara is also responsible for the design and distribution of our e-Campaigns, Direct Approach newsletters for local business occupiers and maintaining our website.